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Our private label merchandise are customized orders only. All custom orders are finalized with a sales agent directly before purchase. This requires up to 24hr response time to connect with you the customer, collect all details then make your purchases. After purchases are made, with some purchases (clothes & luggage), there is up to 25 days turnaround for manufacturing production and shipment with tracking for your order. However, all “Exclusive Gifts” are delivered immediately.

Thank you for your membership and patience while we fulfill your orders. Please feel free to contact us by email for any questions or concerns.

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